Gemnote operates as a full-scale agency, providing end-to-end services that cover everything from product sourcing to delivery. By managing the entire process, Gemnote ensures that clients receive high-quality products tailored to their needs, while also alleviating the stress that often comes with logistics.
One of Gemnote's key strengths is its commitment to sourcing products directly for clients whenever possible. This approach allows Gemnote to maintain strong vendor relationships, ensuring that any issues—such as mis-shipments, damaged goods, or lost items—are addressed promptly and efficiently. By acting as a liaison between clients and vendors, Gemnote streamlines communication and resolves problems quickly, minimizing disruptions to the fulfillment process.
In addition to its sourcing capabilities, Gemnote recognizes that clients may occasionally wish to include third-party items in their orders. To accommodate this, Gemnote will accept third-party products for fulfillment on a case-by-case basis. However, it's important to note that such items will incur a 20% non-Gemnote handling fee per unit, which will be clearly indicated on the invoice. This fee reflects the additional management and oversight required to ensure that third-party items meet Gemnote's high standards for quality and service.
With Gemnote, clients can rest assured that their fulfillment needs are in capable hands, allowing them to focus on their core business while enjoying seamless and reliable service.