How do I know if my order qualifies for an exchange?

Exchange eligibility depends on which store you ordered from, some stores allow exchanges, some are final sale.

Check your order confirmation email for the store name, then look for their return policy page, or reply in this chat with your order number and we can point you in the right direction.

Need to talk to a person? Just type "chat with a human." Live support is available Monday–Friday, 8am–4pm Pacific. Outside those hours, send your details here anyway, we'll pick it up as soon as we're back online.