How do I order samples?
If you would like to order a sample, contact your Gemnote team with the product you are interested in.
Gemnote can help review whether a blank sample or pre-production sample is available.
What to include in your sample request
To help our team review your request, please include:
- Product name or product link
- Quantity needed
- Sample type, if known
- Shipping address
- Any deadline or event date
- Any customization details, if applicable
What Gemnote will confirm
Before moving forward, your Gemnote team can confirm:
- Sample availability
- Sample cost
- Estimated timeline
- Shipping cost
- Whether a pre-production sample is required
Sample timelines
Blank samples typically take about 1 week to receive, depending on product availability, processing time, and shipping method.
Pre-production samples typically take 2 to 3+ weeks to receive, depending on the product, decoration method, supplier, and shipping method.