Custom & Branded Merch

Getting Started

• How do clients typically work with Gemnote?
• What are Gemnote's minimum order quantities (MOQs)?
• How does pricing work?
• What is your minimum order quantity?

Product & Sourcing

• How do I request pricing, MOQs, or product recommendations?
• Can Gemnote source a specific product or brand?
• How do I get product recommendations from Gemnote?

Design & Artwork

• Can Gemnote help with design work?
• Where can I find design inspiration for my project?
• What artwork format should I provide to customize my products?
• Can you help with design and creating artwork?

Production

• How long is the production timeline?
• What should I do if I received a damaged or misprinted item?
• Does Gemnote offer rush fulfillment?
• What happens to extra units or overruns?
• Does Gemnote produce fully custom items?
• Does Gemnote offer rush production?

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Samples

• How do I order samples?
• Do I need a pre-production sample?
• What types of samples can I order with Gemnote?

Packaging

• Can Gemnote produce custom boxes or branded packaging?
• Does Gemnote offer custom packaging?

Sustainability

• How does Gemnote promote sustainability?
• What eco-friendly shipping practices do Gemnote’s carriers use?
• Do you use recyclable or biodegradable packaging?
• Do you offer products made from recycled or biodegradable materials?
• What sustainable brands does Gemnote offer?