What happens to my existing merchandise if we rebrand?

If your company is updating its logo or branding, merchandise that has already been produced with your previous branding cannot be reprinted or modified.

What can we do with the existing merchandise?

You have a few options for any remaining inventory:

• Ship it to your office: Use the existing merchandise for internal events, employee gifts, or other handouts.
• Donate it: Your Account Manager can help arrange a donation of the remaining stock if you no longer need the items.
• Keep it in inventory: Depending on your program, you may choose to continue distributing the existing items until the inventory is depleted.

What about new merchandise?

Once your new branding is finalized, your Account Manager can help source and produce new merchandise featuring your updated logo. They can also help update your site catalog so customers see the newly branded items.

If you have questions about your rebranding options, reply in this chat with details about your existing inventory and what you'd like to change.

If you don't know who your Account Manager is, just ask here and a support rep can help connect you with the right person.

Need to talk to a person? Just type "chat with a human." Live support is available Monday–Friday, 8am–4pm Pacific. Outside those hours, send your details here anyway — we'll pick it up as soon as we're back online.