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Gemnote
Your company's Swag Store
For people redeeming swag, and admins who manage the store.
Billing & Payments
How am I billed for shipping costs?
Getting Started
Can I get my order fulfilled faster?
How long does it take to set up my store?
Redemption Pages
What are the design specs for Gemnote's project landing pages?
Inventory & Warehousing
What happens to my existing merchandise if we rebrand?
Can I warehouse items with you and ship out over time?
What happens when products arrive at Gemnote’s warehouse?
Monthly Sends & Subscription
What will I be billed for each month?
What’s included in the monthly subscription fee?
Do unused monthly sends roll over?
How do I upgrade or downgrade my plan?
How are monthly sends counted?
Can I cancel my monthly subscription?
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Store Admin Support
What should I do if I’m having trouble with my Swag Store?