How long before my order gets delivered?

For Marketplace orders, most orders take 4–6 weeks from when you first get in touch.

The timeline generally includes:

• Design and proofing: We’ll work with you on the artwork and send a proof for your approval.
• Production: 2–3 weeks: Production starts once you’ve approved the proof.
• Shipping: around 1 week: Standard domestic delivery typically takes around a week.

The biggest variable is how quickly the proof is approved, since production does not begin until the proof is approved.

Expedited shipping may be available for eligible orders, but it only reduces carrier transit time after production is complete. It does not shorten the 2–3 week production timeline.

If you have a question about your Marketplace order's delivery timeline, just ask here and include your order details if applicable.

Need to talk to a person? Just type "chat with a human." Live support is available Monday–Friday, 8am–4pm Pacific. Outside those hours, send your details here anyway — we'll pick it up as soon as we're back online.