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  1. Gemnote
  2. Ordering on Marketplace

FAQ

Marketplace frequently asked questions.

  • What Happens After You Place a Branded Marketplace Order
  • Requesting Changes to a Production Proof
  • Product Preview vs. Production Proof
  • Brand Color Variations
  • PMS Colors for Branded Products
  • Artwork Requirements for Branded Marketplace Orders
  • Can I return or exchange my Marketplace order?
  • Can I add my logo or branding to a Marketplace product?
  • What should I do if my Marketplace order is damaged, incorrect, or missing an item?
  • Can I change or cancel my Marketplace order?
  • How long before my order gets delivered?
  • What payment methods do you accept
  • How to place an order on Marketplace
  • What is Gemnote Marketplace?