Can I return or exchange my Marketplace order?

Marketplace orders are generally considered final sale. Returns and exchanges are not guaranteed and are reviewed on a case-by-case basis.

If you believe there is an issue with your order, reply in this chat with your order details so we can review the issue.

Please include your order number and a brief description of the issue to help us review it.

Need to talk to a person? Just type "chat with a human." Live support is available Monday–Friday, 8am–4pm Pacific. Outside those hours, send your details here anyway — we'll pick it up as soon as we're back online.