Can I change or cancel my Marketplace order?

If you need to change or cancel your order, reply in this chat as soon as possible.

Marketplace does not currently have a self-service option for changing or canceling an order.

Because orders may enter processing or production shortly after they are placed, we cannot guarantee that a cancellation or change can be made once processing or production has started.

If you need to request a change or cancellation, reply here with your order number and the details of what you want to change or cancel.

Need to talk to a person? Just type "chat with a human." Live support is available Monday–Friday, 8am–4pm Pacific. Outside those hours, send your details here anyway — we'll pick it up as soon as we're back online.