Once an order is placed through our platform, our fulfillment team typically begins processing it within 3 business days.
During this time, our team prepares the order for shipment, which may include picking, packing, and checking items for accuracy.
What happens during processing?
During the processing period, our fulfillment team may:
- Review the order details
- pick and pack the items
- Prepare the shipment
- Check for any missing information or inventory concerns
What if there is an issue with my order?
If there is an issue that may delay shipment, such as missing information, inventory discrepancies, or another fulfillment concern, our team will reach out to the person who placed the order.
When will I receive tracking?
Once the order has shipped, tracking information will be shared based on the order type and shipping method.
For platform orders, tracking is typically sent automatically to the person who placed the order once the shipment is created.