General/Ordering Process
- How does pricing work?
- What is your minimum order quantity?
- What artwork format should I provide to customize my products?
- When do you secure inventory for my order?
- What types of payment do you accept?
- Can you help with design and creating artwork?
Shipping
- What shipping carriers does Gemnote work with?
- How long does shipping take?
- Can you expedite/rush shipping to ensure my products arrive on time?
- Do you ship globally?
- Can I use my own shipping account for delivery?
- Will I be able to track the shipments sent out?
Store & Ship
- What’s included in the monthly subscription fee?
- How is inventory counted towards my warehousing plan?
- How long does it take to set up my store?
- What will I be billed for each month?
- Do the unused monthly sends rollover?
- How are monthly sends counted under my subscription plan?